![]() Drag any files & folders to the Google Drive folder and they are uploaded. ![]() Not your computer Use a private browsing window to sign in. Forgot email Type the text you hear or see. Alternatively, if you have a Google Drive account through a school or workplace, there may be an administrator who can see all deleted files for 30 days after they have been deleted, and may be able to assist you in your case. Click the Google Backup & Sync icon in the menu bar and Open Google Drive folder. Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use). The owner of the shared file may be able to retrieve it from their deleted files. If some or all of your files are not syncing between your computer and My Drive, follow the troubleshooting steps below to fix the problem. Just like with any other file storage system, it's imperative that you keep backups of your files in a separate, secure location. ![]() There are a number of factors to consider when using Google Drive to collaborate, but this is one of the most important. One of the most common mishaps with Google Drive is that it deletes the file for everyone if one person deletes a shared file. Install the app, which takes up approximately 410MB on your Mac. Then follow these steps: Download Google Drive for Desktop on your Mac from Google’s website. If multiple people are working on the file: To start using Google Drive for desktop, make sure you have a Google account and that you have Google Drive set up. Try searching for your file using keywords or dates, and see if it's in another location than the one you anticipated. Thankfully, Google Drive has advanced search features. If your missing file isn't in your trash, the name may have changed, or it was accidentally moved to another file.
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